Chart Selecting Chart on the left navigation bar or in the upper left of the patient chart  will take you to the Chart landing page of the Bells application. Think of this as your main workspace. This page will display all of the draft notes for your patients, including Group Notes.  myAvatar users: Enrollment is called Episode and Service Type is c...

Installation The Bells desktop installer is accessed via a link. This link can be provided by your Bells administrator. Once you click the link, the Bells desktop will download.  You will need to click the download in your browser to open the installer.  After the installer is done you will be taken through the Sign-in workflow. Sign In  Clicking Si...

Knowledge Base Clicking the ? icon to the left of the user avatar in the top right of Bells will launch our enhanced Bells help and guides menu.  Under this new menu, you'll find -  User Guide Frequently Asked Questions (FAQs) Release Notes for the Web and Mobile applications Quick Start Guides Webinars Support Additionally, there are more tabs for ...

Organization Settings Organization settings are managed by your organization's Administrator. In fact, if you are not configured as a Bell's Administrator, you won't even see this option in the left navbar when you click on the Settings gear. Organization settings apply to everyone in the organization. myAvatar users: Service Types are called Servic...

Start Note From a patient's chart - you can click the Start Note button on the chart header to start a progress note.  Clicking the Start Note button initiates the Progress Note workflow. If the patient you've selected does not have an active enrollment in CT|One, you will not be able to start a note. A message will come up that states the patient d...

This article covers the standard progress note editor for an individual patient note. This does not cover group notes or goal tracking notes.  Those are their own separate articles and can be found here: Group Notes and Goal Tracking  Filling out the Progress Note Once you select your note type or template, the progress note opens:         If you se...

  Welcome to Bells!  Below you will find some helpful information like: How to get invited to Bells How to sign-in Starting a note How to get the Bells mobile application  Mobile - starting a session Mobile - starting a scribble Find our full Bells user guide here By now, your Bells administrator should have enabled you for Bells and sent you a welc...

About the Bells Documentation Navigating the Documentation The documentation can look daunting if you don't know where to look. Here are some tips to help you find things in the Bells documentation. The documentation is organized by how you access the features in Bells.  Introductory Bells documentation  What happens when you first access Bells such...

In this article, the no-internet symbol will be used to indicate when a feature on the mobile application can be utilized in offline mode/without access to the internet. Most features in the mobile application work with offline capability using previously loaded data from when you were connected to continue your workflows.  Installation  You can ins...

Configuring Note Types The Administrator's primary task in Bells is to configure Note Types and associate them with Service Types. The Note Types created in Bells are only available in Bells. They are different than the note types you have in CT|One.  Caution:   If you have renamed the Narrative section in myAvatar, that's where the Bells notes will...

Custom Note Sections Bells offers the ability for Bells administrators to create custom note sections to utilize in progress notes within the Bells application. Custom Note Sections are great for setting up question/answer forms with checkboxes and drop-downs, as well as generating narrative output from simple selections made by your staff. Once you...

myEvolv and Bells Which myEvolv release updates do I need for Bells? Description Release Name Date Document Upload question type 11.0.0075 Q3 2023 Bug fix for note approver routing (doc routing) in NX 11.0.0100.01 January 2024 Sub-form support 11.0.0125 April 2024 Problem Narrative support Appointment Start/End time support Time Zone Note Sync  11.0...

Mobile Call Masking   Did you know?  The Bells Mobile application can mask your outgoing phone number so the individual on the other end can't see your number?  This will keep your number more private and so the individuals you call can't reach back out to you directly.  Your Bells administrators may have already configured Bells to force the call m...

Bells Virtual Scribe FAQ Do we have to use a consent?  No, this is configurable, you may already have this covered in your existing consent/initial paperwork.   Can Bells Virtual Scribe work offline/without connectivity?  Yes, the Scribe session will sync once reconnected and the workflow can continue.    How long do you store the recorded session? ...

Signed and Unsigned Note Reports Two of the most useful reports in your repertoire within Bells are the Signed and Unsigned Note Reports. These reports display all of the signed and unsigned notes you can access.  Bells administrators can see all signed and unsigned notes across the organization in these reports.  Supervisors can see their signed an...

Left Navigation Bar Along the left side of the Bells application is the left navigation bar. This bar will be your roadmap through the application.  Dashboard Selecting Dashboard on the left navigation bar will take you to the Dashboard page of the Bells application.  This is the default starting page of the Bells application.    Patients Selecting ...

Agenda Section Clicking the Agenda icon on the left navigation bar will take you to the Agenda section of the Bells application. The Agenda will show any appointments you have scheduled, including group appointments.  Important:  The agenda shows appointments up to 10 days in the future and 2 weeks (14 days) in the past.   myEvolv users: Group appoi...

Progress Notes  If I were to search for a Progress Note that was created in Bells in order to print it for a record release request (or any other reason), where would I be looking for it?  Do I look in CT|One or do I look in Bells? You would look at either place to find a Bells progress note. In a CT|One release in Feb or early March of 2021 we will...

Drop-Ins: On-the-Fly Don't you just love Drop-Ins?  Me too!  Ever feel like you want to do more with them? I got you covered!    Creating Drop-Ins Did you know, you can create drop-ins on-the-fly in your scribbles or notes?  Whenever you type text you frequently use into a scribble or a note, highlight the text by clicking and dragging the mouse ove...

Bells Web App Release - 2024.12.19  *Installs to production 1/2/2025 Summary Introducing the ability to capture patient and additional signatures in the Bells mobile application as part of a session.  For myAvatar and myEvolv users, added the ability to turn an imported numeric question into a duration calculation using time question types. Updated ...

Bulk Sign Bulk Sign allows you to select one or more note(s) and then sign the notes at once with one PIN and signing date/time. Clicking the Bulk Sign button in the top right of the Chart section launches the Bulk Sign window. In the Bulk Sign window, you will see a list of unsigned progress notes on the left side. When you click a note in the list...

Welcome to Bells!  Below you will find some helpful information like: How to get invited to Bells How to sign-in Starting a note How to get the Bells mobile application  Mobile - starting a session Mobile - starting a scribble Find our full Bells user guide here By now, your Bells administrator should have enabled you for Bells and sent you a welcom...

Imports *The Import display is not available for CT|One users.  Imports are an off-shoot from the original Custom Note Sections in Bells. Questions configured in your EHR can be imported into Bells to be used in your progress notes then map back to the appropriate fields after the note is signed.  Import type custom note sections are separated from ...

Group Notes I don't see the start note button on my agenda for a group note. What's up with that? Start Note from Agenda: OR Patients Group Tab: Before you can start a group note, each Group must have a note type associated with each status for the group. Without this crucial piece of configuration (performed by your administrator), the application ...

Supervision Dashboards Clicking the supervision icon in the left navigation bar will take you to the supervision dashboard. This dashboard is only accessible to Bells Administrators or Supervisors. This dashboard view will vary if you're an administrator or a supervisor. If you're an administrator, you will have access to both dashboards. If you're ...

Bells Web App Release - 2021.12.16 Summary Introducing the Signed Note Report. Much like the unsigned note report already in Bells, users can now use the Signed Note report. This new report allows users to review or search for signed notes in Bells based on filters set for the report.  Agenda - Enhanced the start note functionality to not default th...

Bells Mobile App Release - 2.27.0 - 12/19/2024 Summary Introducing the ability to capture patient and additional signatures in the Bells mobile application as part of a session. Enhanced Bells Virtual Scribe in the mobile application to align with the updated capabilities in the web. Mobile Signatures Introducing the ability to capture patient and a...

Who is Bells?  Named after Peter Flick’s daughter who is always reminding her dad of things, Bells is a personal assistant for your clinical documentation. It is the first of its kind within the health and human service space. Bells' mission is to reduce documentation time and return one day to each direct care provider to spend with those they serv...

Bells AI  How does the AI in Bells AI work?  Bells uses Natural Language Processing (NLP) to understand the structure of what was written in the note. Based on the content's structure and configuration the organization makes, Bells shows recommendations for the user to decide whether or not to accept.  In addition to the recommendations, Bells uses ...

Drop-Ins with Placeholders Did you know you can make a drop-in that uses dynamic patient information?  These are called Placeholders.  There's so much you can do with Placeholders. Let's take a look at what they can do!    When used in your drop-ins, Bells will switch out the placeholder with the selected patient's information for your scribbles and...

Patient Population Management - PPM Patient Population Management (PPM) allows your Bells administrators to set up a global organization setting to further restrict or enable patient access in Bells. Prior to PPM, Bells administrators could set patient restrictions at the user management level. The settings can additionally be set at the organizatio...

For myAvatar and myEvolv users, you have the ability to utilize NIAM to sign into Bells. NIAM is a one click solution, using your enterprise credentials to access Bells. As myAvatar and myEvolv users, you have the option of accessing Bells with your EHR credentials or using NIAM. Refer to the steps below for NIAM sign in.    Training If you're using...

Bells Application  What do I use for user id and password when signing in? Bells uses the same user id and password as the base EHR. Your username is your base EHR username.  And your password is the same password you use when logging into the base EHR. myAvatar users - The username must match the case from myAvatar. Username examples:  CT|One:  cla...

Why You Should Use Mobile People often ask me, why should I use Bells on a mobile device?   What's the big deal?  Well, let me tell you!   The Bells mobile app puts the information you need right at your fingertips when you are on-site with patients, whether you have internet available to you or not.     Concurrent Documentation Not only can you use...

Groups  The Group section under Organization Settings shows the groups for the organization.  The search bar allows you to search to filter the groups shown by the text entered.  The Configured toggle to the right of the search bar toggles between just the groups configured with group note types and all groups.  Users can sort the Group ID and Group...

Locations Each location where services are provided must be associated with their billing location/place of service. If you use CT|One, you can think of these terms as follows: Location = CT|One Facility Place of Service = CT|One Place of Service For myAvatar and myEvolv users, you will not see the Location menu option in the settings. When Faciliti...

Patient Signatures Users have the ability to apply additional signatures to their progress notes. These signatures can be for patients, guardians, or additional signers. Once signatures are configured, they show at the bottom of the progress note.    CT|One Configuration CT|One patient and additional signatures are configured under Note Types. There...

Patient and Staff Usage Reports Guess what?   Bells has reports to show you which services a patient has received, as well as which services you've provided. Let's take a look at these two useful reports. Patient Service Usage When you want to see which services have been provided to a patient, the Patient Service Usage report is the place to look. ...

Bells Virtual Scribe listens in on your patient sessions and takes the notes for you.  You can record the session, which will then transcribe into text to use in your scribbles and notes. The listening and recording happens in the Bells mobile application.  Once transcribed, the text is available to you in the web application to take directly into y...

Bells Web App Release - 2022.12.22 Summary Enhanced Scribble functionality to allow users to share scribbles with other Bells users.  Updated Drop-Ins to allow users to share Drop-Ins with other Bells users.  For myAvatar users, introduced a new Evidence-Based Practices Note Type section and updated the appointment detail display for cancelled appoi...

Multi-Service Notes  Multi-Service notes are used when a practitioner needs to document more than one service for a patient for the same day. Multiple services can be selected in the session information to write at the same time for the patient. Multi-Service notes cannot be started from an appointment. Users must select “Start a Multi-Service Note”...

A question we frequently encounter is how the configuration in CT|One flows into Bells, and what other setup in Bells is needed and used toward progress note completion....

Audit Review The Audit Review display is accessible via the left navigation bar for Bells administrators and supervisors. This display shows the notes with overlapping session times and notes where the percentage of similar content exceeds the similarity percentage threshold configured by the Bells administrator.  Configuration is done via the Note ...

Users  How does Bells sync over users/staff? Users/Staff sync to Bells in a variety of ways.  Practice-level data gets synced once a day overnight.  This is data that isn't specific to any user or patient. Data such as Programs, Service Codes, Groups, and Locations. Users are synced when they login, unless they had been synced within the last 3 hour...

Registering for Bells To sign in to Bells, you must be registered. Registration is a snap.  If you use CT|One, you are already registered. There is no need to complete this registration step. Step 1. Go to the web address for Bells. 2. On the sign in page, click Register. 3. Fill out the registration form.Your username is your EHR username  For CT|O...

User Information User Information is displayed in the top right corner of the Bells application. User Name/Icon   Your icon will display as your Staff image from CT|One. If you do not have an image loaded in CT|One it will show your initials. Clicking on your icon or name in the top right corner will display a dropdown menu with options to Switch Pr...

Bells Web App Release - 2023.12.21 Summary Introducing Group Notes for myEvolv users! myAvatar and myEvolv, added capability to configure Goals to require a minimum selection level. Assorted bug fixes.  Group Notes For myEvolv users, we've added the ability to write group notes.  Group notes are synced to myEvolv once all notes for the group are sig...

Side Bar The Side Bar displays on the right side of the Patient Chart and on the left side of the Progress Note.   Side Bar in the Progress Note In the progress note, you see an additional section at the top of the side bar: Displays Diagnoses, Enrollments, Care Team, Insurance and Contact info. Shows Scribbles for the patient. Clicking in the Scrib...

Text Formatting Bells gives you several time-saving text features for adding text to scribbles and progress notes. You can access these features in several ways: via a Formatting Bar Action commands Formatting Bar The Formatting Bar is visible at the bottom of your text editor in Drop-Ins Scribbles Progress Notes   Using items on the formatting bar ...

Accessing the Patient Chart There are several ways to access the Patient Chart. Click the patient card at the top of the Dashboard Click a patient in the Patient List  Click a patient card at the top of the Chart Click Start Note from the patient card at the top of the dashboard Once you have clicked one of the options above, you are in the Patient ...

Group Notes  Group notes are used when a practitioner sees several patients at one time and then needs to write a note for each individual who attended the group session. Configuring Group Notes Before you can start a group note, each Group must have a note type associated with each status for the group. Without this crucial piece of configuration (...

Goal Tracking Goal Tracking is only available to CT|One users at this time.  Goal Tracking sessions are used when a practitioner needs to track behaviors or progress towards a goal or objective for multiple patients at a time, then add those tracking details to a progress note.  A Goal Tracking note section can also be added to a note type to be inc...

Validations Validations is Bells' way of helping you and your team submitting more accurate progress notes and helping them have less back and forth with QA/Audit teams. She does this by allowing you to configure rules that match your organization's policies and training material. Types of Validations: Session Duration - Is the progress note session...

Clinical Recommendations  Clinical Recommendations is Bells' way of helping you and your team write better progress notes. She does this by allowing you to configure rules that match your organization's policies and training material. If you're not seeing the Clinical Recommendations as part of your Bells application, please coordinate with your Rem...

Clinical Recommendations Capabilities Note: If you're not seeing the Clinical Recommendations as part of your Bells application, please coordinate with your Remarkable Health representative to get set-up and training scheduled. Recommendation Categories Discouraged Verbs Discourages staff from using particular verbs that might not meet their credent...

Patients Section  Selecting Patients on the left navigation bar will take you to the Patients List of the Bells application. Your Bells administrator will configure the name of this section to match what your organization calls a 'Patient.'  Bells administrators configure this via the Organization preferences substitution that is set up for the Pati...

Settings In Bells, you have two types of settings:   Personal SettingsPersonal settings are managed individually by each staff user. They apply only to you. Organization SettingsOrganization Settings are managed by your organization's administrator. They apply to everyone in the organization. You can access settings by clicking on the Settings gear ...

Welcome to Bells!  Below you will find some helpful information like: How to get invited to Bells How to sign-in Starting a note How to get the Bells mobile application  Mobile - starting a session Mobile - starting a scribble Find our full Bells user guide here By now, your Bells administrator should have enabled you for Bells and sent you a welcom...

Dashboard   Clicking the top icon in the left navigation bar will take you to the dashboard. On the dashboard, you see your note metrics, upcoming appointments, recent scribbles, recent drafts and service distribution data. If your organization utilizes the Scheduler/Agenda, you see your agenda on the lower left:  If your organization doesn't utiliz...

Option Placeholders Option placeholders are a GAME CHANGER! Say for instance you want a drop-in where you can choose why someone no-showed for their session.  In the drop-in you can include a variety of answers applicable for your patients, such as car trouble, sick, oversleeping, no transportation etc. Let me show you how!   Option placeholders all...

Set Up Mac To enable dictation  Apple Menu   > System Preferences > Keyboard     On the dictation tab turn Dictation On. Choose or use the existing keyboard shortcut   In Bells, place the cursor in a text filed and use the keyboard shortcut to enable dictation.    Works best at a slower pace and you should speak punctuation marks   Windows To ...

Reports Accessing Reports To access the reports section of the Bells - Assisted Documentation application, click the reports icon in the left navigation bar. Within the reports section of the application, you will find the individual reports. These reports are shown in alphabetical order in the left pane. When you access the report section, the appl...

2022 Remarkable.me ONC Real World Test Plan The following test plan was submitted to Drummond and approved on November 16th.  ONC_Real_World_Testing_Plan_2022.pdf...

Signing In Once you're a registered Bells user, you can sign in. To sign in, type your username and click Continue. If you're eligible for NIAM, the "Sign in with Enterprise Credentials" button is a one-click solution. For more information on signing in with NIAM please refer to the NIAM Sign In article here.  Then you'll be presented with a separat...

  As part of Bells, you may receive several emails from the Bells application. These emails can range from the Bells invite to report emails to Unsigned Note Reminders. Let's break down the different emails you might see from Bells.      Bells Invite Email    You may have been sent an email from Bells called “Bells.ai! Get Started Today” This email ...

  Your role in Bells will drastically change what you can view and do.  Refer to the following chart to determine what permissions you have depending on your role in Bells.  Functionality in Bells Bells Administrator Supervisor Note Author User Dashboard Patients   + Patient Population Management access Groups (when enabled)    + Same permissions as...

What is a Scribble?  A Scribble is simply some text you need to jot down.  You can add images to your scribble.  A scribble may, but is not required to be associated with a patient. Accessing Scribbles There are many ways to access your Scribbles Via the Scribbles icon on the left navigation bar Via the Scribbles tab on the Patient Chart Via the Pro...

Turning Images into Text: Optical Character Recognition (OCR)   There is a really nifty thing Bells can do.   Using Optical Character Recognition (OCR), Bells can pull text out of an image so that you can use it in your Scribble and then in your progress note!    There are several scenarios where you may find it useful to get text from an image Conv...