Please fill out the contact form below and we will reply as soon as possible.
NOTICE: This window controls all of the CT|One billing rules in the system hierarchy. Any rules added to this window...
January 14th, 2020 600 views 1 likes
Service Types Three (3) Service Types will need to be entered (Billing>Maintenance>Service Type) 1st Service Type will be the “Base”...
January 14th, 2020 406 views 0 likes
An additional tab will populate on the Session Information tab of the progress note if the client’s guarantor requires the...
January 14th, 2020 434 views 0 likes
EXPLANATION The progress note can be configured to enter the name and address of location to support the place of...
January 14th, 2020 443 views 0 likes
When a progress note is handwritten due to an electric failure, providing services away from the office, or another reason...
January 14th, 2020 441 views 0 likes
To enter transactions listed on a paper EOB when an electronic 835 file is not available a manual Payment and...
January 14th, 2020 496 views 1 likes
Creating billing status codes allows you to track client account status, communicate client account notes and track the history of...
January 15th, 2020 430 views 0 likes
Last week’s tip covered the automated pull and posting of progress notes, this week we have another way to let...
January 15th, 2020 399 views 0 likes
Explanation Creating claims for progress notes consists of three steps; Progress Note Pull, Posting Charge Batch and Claims Submit. At...
January 15th, 2020 414 views 1 likes
The Service Type Maintenance window is used to add, edit, and expire Service Type codes. CT|One uses Service Types instead...
July 23rd, 2020 618 views 0 likes
Let CT|One do the work for you! The automated process pulls progress notes nightly based on the parameters you set...
January 15th, 2020 367 views 0 likes
The Full Layout Superbill can contain both office visit CPT codes and any other CPT codes as needed by the...
January 15th, 2020 363 views 0 likes
The Calculator Superbill assists in the decision making process of choosing the appropriate evaluation and management (E&M) CPT code for...
January 15th, 2020 557 views 0 likes
EXPLANATION The Client Statement is available in a detail and summary option. The Client Statement – Detail offers the ability...
January 15th, 2020 452 views 0 likes
A topic we frequently receive questions about in CT|One is authorizations. Some of those questions include “How do I know...
January 15th, 2020 711 views 1 likes
Have you spent time completing the tedious task of identifying each individual claim in a rejected 837 claim file? Have...
January 15th, 2020 517 views 0 likes
Authorization Claim List There are several reasons why you would want to find the claims associated with a specific authorization...
January 15th, 2020 516 views 0 likes
Authorization Copy How many times is a client’s new authorization for the same set of services and you wish you...
January 15th, 2020 408 views 0 likes
Split Authorizations Are you still data entering a single authorization into CT|One multiple times to account for multiple authorized services...
January 15th, 2020 524 views 0 likes
PROGRESS NOTE PULL ERRORS Error 125 Note not signed This error will need to be resolved by the clinical staff...
January 15th, 2020 412 views 0 likes
All charge batch error codes and their resolution steps can be accessed from the charge batch by right clicking on...
January 15th, 2020 444 views 1 likes
All claim unsubmitted error codes and their resolution steps can be accessed from Billing menu: Billing > Claims Submit >...
January 15th, 2020 448 views 0 likes
To properly resubmit claims the 835/EOB needs to first be posted so that the resubmission is not denied as a...
January 15th, 2020 433 views 1 likes
Batch Posting Error Codes The complete list of charge batch errors with their description and resolution steps are found under...
Ever wondered how you can know if the 837 claim file you uploaded was accepted? It is as easy as...
January 15th, 2020 471 views 0 likes
AR BALANCE COMPARE REPORT This report is designed to calculate AR for two dates and show the production and payments...
January 15th, 2020 376 views 0 likes
AR Balance Compare - Programs Report Looking for a way to see how a program is doing financially from month...
January 15th, 2020 426 views 0 likes
Undo Do Not RePull Progress Notes Click here for a downloadable pdf. You just accidentally selected Delete Do Not Re-Pull on...
January 15th, 2020 501 views 0 likes
There are several reasons a claim would need to be voided such as the claim was created for the wrong...
January 15th, 2020 557 views 1 likes
All claim transactions use an action code, to adjust a claim use an adjustment action code. The workflow steps for...
January 15th, 2020 406 views 1 likes
January 15th, 2020 489 views 0 likes
Explanation Program billing is used to automatically create a claim with a predefined rate for EVERY day a client is...
January 15th, 2020 431 views 0 likes
Voiding a Claim The process steps to voiding a claim depends on the current status of the claim: The claim...
May 28th, 2020 387 views 1 likes
Procedure Code Maintenance is used to add, edit, and expire agency/provider procedure codes. Procedure codes connect the type of service...
June 6th, 2020 585 views 0 likes
The Billing Matrix Maintenance window sets the relationship between the Service Type, Guarantor, Procedure Code, and if applicable, Staff Level...
June 6th, 2020 440 views 0 likes
November 23rd, 2020 415 views 0 likes
Overview – SuperBill is used to calculate procedure codes based on category selections. These categories consist of: History (HPI) Review...
November 23rd, 2020 254 views 0 likes
DESCRIPTION This report ages unpaid claims for insurance, patient balances, or both combined. It will examine each claim and Claim...
February 26th, 2021 112 views 0 likes
Objectives This guide shows you how to Day End Lock all your client payments received in one day. Day End...
April 5th, 2021 93 views 0 likes