Please fill out the contact form below and we will reply as soon as possible.
NOTICE: This window controls all of the CT|One billing rules in the system hierarchy. Any rules added to this window...
January 14th, 2020 759 views 1 likes
Service Types Three (3) Service Types will need to be entered (Billing>Maintenance>Service Type) 1st Service Type will be the “Base”...
January 14th, 2020 529 views 0 likes
An additional tab will populate on the Session Information tab of the progress note if the client’s guarantor requires the...
January 14th, 2020 509 views 0 likes
EXPLANATION The progress note can be configured to enter the name and address of location to support the place of...
January 14th, 2020 542 views 0 likes
When a progress note is handwritten due to an electric failure, providing services away from the office, or another reason...
January 14th, 2020 507 views 0 likes
To enter transactions listed on a paper EOB when an electronic 835 file is not available a manual Payment and...
January 14th, 2020 669 views 1 likes
Creating billing status codes allows you to track client account status, communicate client account notes and track the history of...
January 15th, 2020 591 views 0 likes
Last week’s tip covered the automated pull and posting of progress notes, this week we have another way to let...
January 15th, 2020 519 views 0 likes
Explanation Creating claims for progress notes consists of three steps; Progress Note Pull, Posting Charge Batch and Claims Submit. At...
January 15th, 2020 496 views 1 likes
The Service Type Maintenance window is used to add, edit, and expire Service Type codes. CT|One uses Service Types instead...
July 23rd, 2020 884 views 0 likes
Let CT|One do the work for you! The automated process pulls progress notes nightly based on the parameters you set...
January 15th, 2020 482 views 0 likes
The Full Layout Superbill can contain both office visit CPT codes and any other CPT codes as needed by the...
January 15th, 2020 477 views 0 likes
The Calculator Superbill assists in the decision making process of choosing the appropriate evaluation and management (E&M) CPT code for...
January 15th, 2020 695 views 0 likes
EXPLANATION The Client Statement is available in a detail and summary option. The Client Statement – Detail offers the ability...
January 15th, 2020 553 views 0 likes
A topic we frequently receive questions about in CT|One is authorizations. Some of those questions include “How do I know...
January 15th, 2020 838 views 1 likes
Have you spent time completing the tedious task of identifying each individual claim in a rejected 837 claim file? Have...
January 15th, 2020 646 views 0 likes
Authorization Claim List There are several reasons why you would want to find the claims associated with a specific authorization...
January 15th, 2020 643 views 0 likes
Authorization Copy How many times is a client’s new authorization for the same set of services and you wish you...
January 15th, 2020 529 views 0 likes
Split Authorizations Are you still data entering a single authorization into CT|One multiple times to account for multiple authorized services...
January 15th, 2020 624 views 0 likes
PROGRESS NOTE PULL ERRORS Error 125 Note not signed This error will need to be resolved by the clinical staff...
January 15th, 2020 488 views 0 likes
All charge batch error codes and their resolution steps can be accessed from the charge batch by right clicking on...
January 15th, 2020 580 views 1 likes
All claim unsubmitted error codes and their resolution steps can be accessed from Billing menu: Billing > Claims Submit >...
January 15th, 2020 584 views 0 likes
To properly resubmit claims the 835/EOB needs to first be posted so that the resubmission is not denied as a...
January 15th, 2020 525 views 1 likes
Batch Posting Error Codes The complete list of charge batch errors with their description and resolution steps are found under...
January 15th, 2020 613 views 0 likes
Ever wondered how you can know if the 837 claim file you uploaded was accepted? It is as easy as...
January 15th, 2020 612 views 0 likes
AR BALANCE COMPARE REPORT This report is designed to calculate AR for two dates and show the production and payments...
January 15th, 2020 495 views 0 likes
AR Balance Compare - Programs Report Looking for a way to see how a program is doing financially from month...
January 15th, 2020 518 views 0 likes
Undo Do Not RePull Progress Notes Click here for a downloadable pdf. You just accidentally selected Delete Do Not Re-Pull on...
January 15th, 2020 647 views 0 likes
There are several reasons a claim would need to be voided such as the claim was created for the wrong...
January 15th, 2020 729 views 1 likes
All claim transactions use an action code, to adjust a claim use an adjustment action code. The workflow steps for...
January 15th, 2020 533 views 1 likes
January 15th, 2020 603 views 0 likes
Explanation Program billing is used to automatically create a claim with a predefined rate for EVERY day a client is...
January 15th, 2020 522 views 0 likes
Voiding a Claim The process steps to voiding a claim depends on the current status of the claim: The claim...
May 28th, 2020 511 views 1 likes
Procedure Code Maintenance is used to add, edit, and expire agency/provider procedure codes. Procedure codes connect the type of service...
June 6th, 2020 792 views 0 likes
The Billing Matrix Maintenance window sets the relationship between the Service Type, Guarantor, Procedure Code, and if applicable, Staff Level...
June 6th, 2020 576 views 0 likes
November 23rd, 2020 515 views 0 likes
Overview – SuperBill is used to calculate procedure codes based on category selections. These categories consist of: History (HPI) Review...
November 23rd, 2020 388 views 0 likes
DESCRIPTION This report ages unpaid claims for insurance, patient balances, or both combined. It will examine each claim and Claim...
February 26th, 2021 181 views 0 likes
Objectives This guide shows you how to Day End Lock all your client payments received in one day. Day End...
April 5th, 2021 151 views 0 likes