Billing Staff NPI Override The Staff Master NPI Override window (accessed via Billing > Maintenance) has been updated to ensure all staff marked as a Supervisor show in the "Staff NPI" field. This window can be used to override the NPI used on a Claim in certain scenarios. Please reach out to your support specialist for additional support or ques...

 Clinical   Home Base – Notifications Tab  Home Base has been optimized to increase the efficiency of how the Notifications tab pulls information. MM Psych Note – Smart Sigs The core MM Psych Note with Smart Signatures progress note has been updated to ensure signatures print as expected. Notes Under Review – Void/Copy Last The Notes Under Review on...

Clinical CMS Place of Service Changes Due to update from CMS, the following changes have been made to the Places of Service in CT|One: Validation has been added on the Place of Service Maintenance window to not allow new duplicate Place of Service values based on the Code. (Example: If there is an active 02 Place of Service code in the system and th...

Billing Claim Submit – 501 Error  The Claims Submission process has been updated to ensure the 501 error (Claims requires Auth) triggers on resubmitted claims. Clinical Behavior Tracking – Effective Dates  The Behavior Tracking Note has been updated to ensure only Objectives that are active for the Date of Service pull into the note. Core Staff Aler...

  Billing Charge  The Procedure Code > Guarantor Rate window has been updated to allow the values in the Submit As fields to be cleared as needed. This can be done by clicking on the dropdown twice (so the field shows highlighted in blue) and then using the Delete key. Decimal Units  The Billing and Reporting have been updated to support future d...

Clinical  Core MM Psych Notes The Core MM Psych / Med Eval (2015) Form has been updated to ensure the Signature Type Description prints correctly on the printout. ScoreTrak – High Low Test Values The High and Low test settings in the ScoreTrak Maintenance have been updated to allow decimal values in the configuration on the tests. Staff Home  The St...

Clinical   Pull Progress Note Export The Pull Progress Note process has been updated to include the Error Codes/Reasons in the exported data. Progress Note Search – Additional Export Field The Progress Note Search has been updated to include the following data points when exporting the data to excel: Diagnosis Code(s) Subgroup ID Subgroup Name EBP (...

Clinical Smart Template – Single Choice Questions The Smart Template Notes have been optimized to ensure single choice fields only allow one(1) option to be selected on a note. State Specific KS Sliding Fee Scale A new KS Sliding Fee Scale Maintenance window has been released that will allow each agency to update the yearly fee scale as needed. Plea...

Billing Claim Submit – Submit Report Sort  The Claim Submit process has been optimized to ensure the "Client, Start Date" option from the Submit Report Sort dropdown includes the subtotal by Client. Core Client Statement Report The Core Client Statement Report (accessed under Reports > Client Statements > Client Statement - Detail) has been up...

Clinical Client Face Sheet  The Client Face Sheet report accessed from Client Master > Reports dropdown has been updated to ensure the client gender shows as expected. Client Chart – Client Name  The Client Chart has been updated to ensure the Client First and Last Name display at the same time. Goal Progress Note  The Goal Progress Note has been...

Clinical Performance Tracking Note  The Performance Tracking Note page has been optimized to ensure the Goal/Objective information shows as expected. Previously, in certain workflows, the Goal/Objective data would show multiple times in the same grid. Toolbar Icon Update  The Toolbar Icons in CT|One have been updated with a new modern look and feel....

Billing Payment History – Delete Image The Payment History window (accessed via Billing > EOB Payment History > Payment History) has been updated to allow an attachment to be deleted from a record and a new one added. Previously, deleting an image would not clear everything to allow a new attachment.   Clinical Performance Tracking, Behavior T...

Clinical Expired Staff Information The Expired Staff Information window has been updated to provide a quicker workflow to address the outstanding items for the leaving staff. This window shows the outstanding items the leaving staff must complete or be removed from. This window opens by adding a Discharge Date to the Staff Master record and clicking...

Billing Claims Submit Process  The Claims Submit process has been optimized to run more efficiently when processing Institutional Claims.  Clinical New ePrompt Parameter The following parameter has been added to the ePrompts module: Description: Packet in +/- X Days from Current Date Functionality: This is configurable to look at either a past Packe...

Clinical Progress Note – Supervisor Label  The Progress Note has been updated to set the "Supervisor Signature" label on the Signatures sub-tab of the Note to the value in the flag "ProgNoteSupervisorSignatureLabel". Previously, this would only change the label on the printed Report. Med Note Progress Note The printed report for the Med Note Progres...

Clinical Home Base – Note Review  The Home Base > Note Review process has been optimized with the following changes: the process has been updated to ensure it is respecting the ability to Sign All as applicable. Please note, this is controlled by the flag "ReviewNoteAllowOneSign" and needs to be set to True. the "Approve/Reject" buttons are now v...

Clinical Progress Note - School  The  Progress Note has been updated to include a new School selection to meet the  AHCCCS Provider Notice. This enhancement includes the following features: A new School Maintenance window is accessible via Configuration  > Core Configuration > Schools. This will hold the School information like CTDS Code and t...

Billing Charge Batch – 0 Minute Notes The Progress note billing has been updated to ensure Notes written for 0 minutes are showing the correct time. HCFA Billing - Box 9 The HCFA Billing process has been updated to respect the Blank configuration setting in the HCFA Box 9 field as expected. Clinical Agency Form Builder – Reports  The Agency Form Bui...

  Clinical Behavior Tracking Report - Error The Behavior Tracking report has been updated to resolve an error that would occur at times when trying to run the report. Billing Manual Charge Batch Create The Charge Batch (New) module has been updated to ensure the Client and Staff can be selected as expected when creating a manual Charge Batch. Client...

Billing     HCFA Form – Other Insured’s Name The HCFA Form has been updated to allow box 9 for "Other Insured's  Name" to print as blank as needed. This is set by using the new  "HCFA Box 9" Field on the Guarantor Maintenance > HCFA tab >  HCFA Options 5 subtab.      Client Statements Updates have been made to the backend coding on the Client ...

Billing Charge Batch – One-Time Facility Rate Change  The One-Time Facility Rate override feature has been updated to ensure the new rate is saved with the Charge batch until the time of post. Previously, the rate would revert to the original rate when the batch window was closed.   Clinical Scheduler – Therapist Weekly Appointment Schedule report T...

Clinical Client Chart – Bells Notes  The Client Chart has been updated to ensure notes from Bells show in the correct Date/Time order. Staff Master – Show Alert Email That Show Alert Email field on the Contact tab of Staff Master has been updated to continue allowing multiple email addresses in the field as long as there is a semi-colon separating t...

Clinical  Side Dock - Client Search The Side Dock has been optimized to ensure the dock remains open until the Staff/User searches for a Client. Staff Home & Home Base – Accessing Client Chart The Staff Home > Active Clients tab and Home Base > Active Clients tab have been updated to ensure when opening the Client Chart from the right-clic...

Clinical Core BIRP Note  The Core BIRP Progress note has been updated to remove extra spacing at the end of the printed Note.  Progress Notes - Objectives The Progress Notes have been updated to ensure only active Objectives are showing in the Objective fields on the Session Information tab of the Note. Scanned Images - Delete The Client Chart has b...

Billing Span Midnight Services The Span Midnight Billing process has been updated to ensure a Note that is marked as "Spans Midnight" pulls into the charge batch: As one(1) line with dates of service starting on the Date of the Note and ending one(1) day after. This will create a claim with the same dates of service as expected based on the system c...

Billing  UB04 Printed Claims  The UB04 paper form submission process has been updated to correct a printing issue between the first and second service lines. Claim Submit – Tabbing order The Claim Submit window has been corrected to ensure the tabbing order thru the fields is accurate. Clinical  Performance Tracking Note – Printing  An update has be...

Billing Quick Notes – Voiding Billed Notes The Quick Notes process has been updated to respect the "BilledNoteVoidNotAllowed" flag functionality. This flag will limit what staff can void a Note that has already been billed. Clinical ePrompt – Medication Question A new ePrompt question has been added to work with the new Medication process with Scrip...

Billing Claim Create Rule Engine – Authorizations Monthly Rollup Rule The Monthly Rollup Rule in the Claim Create Rule Engine has been updated to ensure the process is calculating the remaining Authorizations correctly. Clinical Client Status – Level of Care  The Level of Care field on the Client Status form has been updated to no longer pull in exp...

Clinical Core Authorizations Report – Percentage Remaining Report  The core Authorizations Report-Percentage Remaining report has been updated to ensure results are still shown when the units remaining on an Authorization is less than 0. Core Referral Log Report The Referral Log Report (accessed via Reports > Productivity > Referral Log) has b...

Clinical Auth Expiring in X Days” ePrompt  The "Auth Expiring in X Days" ePrompt parameter has been corrected to ensure the results are showing accurately. LimitVoidToStaffWhoSigned flag update The LimitVoidToStaffWhoSigned flag has been updated to be set per Staff vs at that Agency flag. Staff Home   The Staff Home has been updated to present a cle...

Billing 835 Import – Procedure Code Descriptions  The billing 835 Import process has been updated to ensure the process imports up to 30 characters of the Procedure Code descriptions from the file. Previously, this was cutting off some of the description text. Clinical Admission/Discharge Report  The Admission/Discharge Report has been updated to no...

Billing Charge Batch – Posting  The Charge Batch posting process has been optimized to reduce the time it takes to process/create the claims to provide a more efficient workflow. Clinical   Toolbar - Save Orientation The Save Toolbar Orientation (accessed via My Preferences menu) has been updated to ensure the toolbar orientation is saved correctly....

Clinical Performance Tracking Note  The Performance Tracking Note has been updated to ensure Goal/Objective information is no longer duplicating in the grid. Progress Note Reports – Additional Information The Progress Notes are being updated to include the following information on the printout: Agency Address: This will pull from the Facility on the...

  Billing Claims Search Advanced The Claims Search Advanced menu (under Billing) has been updated to correct a typo. Charge Batch – Lookup Default Sort The Charge Batch Lookup window (accessed via Charge Batch >Find button) has been updated to change the default sort to the Code column to show the most recent batches at the top. Clinical Core Age...

Billing Progress Note Pull - Export  The export to excel functionality on the Progress Note Pull process has been updated to present an error message when there are no Progress Notes that pull based on the parameters entered. Clinical Core Progress Note Review Report – Service Date  The core Progress Note Review report has been updated to show the S...

Billing  Claim Create Rule Engine – Monthly Rollup Rule The Monthly Rollup Rule on the Claim Create Rule Engine has been updated to ensure the process is splitting claims when the Authorization changes for the month Claim Submit Batch Summary Report The Submit Batch Summary report (accessed via Billing > Claim Submit > Submit Claims > Run p...

Billing Claim Create Rule - Combine  A new Claim Create Billing Rule is available that will combine services into linked claims based on the Procedure Code. Clinical Performance Tracking Note – Void/Copy Last The Performance Tracking Note has been optimized to ensure the appropriate Goals/Objectives show when using the Void/Copy Last functionality. ...

Clinical Progress Note Review Report – Forwarded Notes The core Progress Note Review report has been updated to ensure notes that are forwarded in the Note Audit process do not show as rejected by the original staff. Referral Drop Down Maintenance – Updated Look  The Referral Drop Down Maintenance window has been updated to have a new look and feel....

Clinical Expired Staff Information – Enhanced  Workflow The  Expired Staff Information window has been updated to provide a quicker workflow to address the outstanding items for the leaving staff. This window shows the outstanding items the leaving staff should complete or be removed from. This window opens by adding a Discharge Date to the Staff Ma...

Clinical Expired Staff Information The core Behavior Tracking note page has been updated to ensure the fields copy over as expected when using Void/Copy Last. Expired ScoreTrak Test Results –  Tabbing Order The core Progress Note Hours report has been updated to add an * to any line in the report where there are multiple session times on the Note. S...

Clinical Client PHI Disclosure  The PHI Disclosure History Report (accessed via Client Master > PHI Disclosure tab) has been updated to ensure the Address information prints as expected. Smart Template – New Clinical Form Question A new question type has been added to the Smart Template that will allow a clinical form to be added/accessed from wi...

Billing Core Client Statement – “Send Statement” The Core Client Statement - Detail report has been enhanced to respect the "Send Statements" field on the Client Master.If the "Send Statements" field on the Guarantor tab of the Client Master is Marked as "No", the system will not generate a statement for the client. Payment and Adjustment Batch – Fi...

Billing Charge Batch – Posting  The Charge Batch posting process has been optimized to reduce the time it takes to process/create the claims to provide a more efficient workflow. Clinical Progress Note Review Report  The Progress Note Review Report has been updated to ensure the report filters and sorts by Fund and Fund Group as expected. Smart Temp...

Clinical Client Chart – Open Multiple Forms The Client Chart has been updated to allow multiple instances of the form to be open at the same time. Toolbar Load The Toolbar has been updated to ensure all icons load correctly when closing the Message Center.  Home Base – Notifications tab  The Notification tab on Home Base has been updated to keep the...

Clinical Progress Note Reports – Dynamic Logo The Progress Notes listed below have been updated to support adding the Agency Logo in the header of the printed reports: Core BIRP Note S.O.I.A.P Note/SOAIP Note Case Management Note MM Psych Note/Psych Note  Group Note /Med Note Group Note PIE Note  This is configured per Service Type on the Service Ty...

Billing CCBHC Claim Create Rule – CCBHC KS Billing A new “CCBHC Linked Claims” Rule has been added to the Claim Create Rule Engine, this is currently built to meet the KS State-specific needs for the CCBHC billing. This is still being tested and is not ready for use across the board. Procedure Code Maintenance – New Alert  The Procedure Code Mainten...

Clinical Smart Template – Info Button & Soft Warning A new Info button and soft validation has been added to the Smart Template to help alert staff if the best practices are not followed when creating a new template. The validation will alert if there are multiple questions in the same template that calls the same sub-template. State IL State CA...