Messaging

Draft Indicator added to channels in the left navigation column

A draft indicator has been added to help users identify if they have a pending draft message not yet sent to another recipient in a channel or direct message. 

1. User can identify a draft "icon" indicator per any message type - (pencil icon)  
   1. Direct conversation
   2. Channel (public and/or private)
2. If the user starts a message, but does not send the message (draft) and navigates away from the channel/direct message
   1. Then draft indicator is displayed
      1. Text content is stored on that particular message channel/conversation until sent or deleted
3. The draft indicator will persist if browser window is closed then re-opened

User Management 

Added a 'Modified By' column to the user grid

This column was added to benefit the reviewing user of who actually made a modification base on the 'Modification Date'. 

1. The new column is displayed to the right of the Modified date column
2. User can filter based on Type-ahead search ability
3. User could expect the following in the column:
   1. If record is modified by an actual user within User Management
      1. Then the modifying users Name (First and Last) is displayed
   2. If record is modified by a user outside of User Management (within CT|One)
      1. Then the modifying user Name will display as 'System'
   3. If record is modified by a sync job/action from CT|One to User Management
      1. Then the modifying user Name will display as 'System'

Messaging 

Search Results - Quick Navigation to Desired Results 

When performing a search based on search functionality within messaging module, a user is now able to quickly navigate from the page of results to the actual place in the conversation of that desired search!

1. User can select a search result from the search results section
   1. Search result is highlighted at hover of result 
2. Upon selection of one of the search results cards
   1. User is navigated to the conversation from which the search result from found from
   2. Users chat message view is focused at the search result from the selected search
   3. User can 'jump to most recent messages' in the current chat at the click of a button
      1. Cuts out the additional scrolling!

Remarkable.me Messaging Notification Updates

In an effort to benefit the Clients accessing Remarkable.me (client portal) we add pending notifications indicators to catch their eye so messages are not missed. 

Added an unread indicator badge in the following areas:

• Desktop view > Message tab in top header

• Device mode > Menu icon

User Management 

Unsaved Data Alert

Users will now be alerted with a dialog message in the middle of the screen instead of a toast message that disappears after a few seconds. This will help the user understand that they have unsaved data prior to navigating to another tab and potentially losing the unsaved data. 

1. We removed the toast message notification when navigating from page/tab with unsaved data
2. Added dialog box to alert the user when navigating from page/tab with unsaved data
   1. Dialog adds consistency throughout the AI application
      1.  Discard Action: Discards changes made on the tab (data NOT saved), user is navigated off the tab to desired location

General Tab Updates

1. Removed items for the Staff's header displayed under their name in the Users profile page of UM > Users tab
   1. User's email address 
   2. User's Staff ID 
2. Added items to the Staff's General Tab (UM > Users tab > General tab > Email Addresses section
   1. User's Personal Email moved directly under the Agency email field
   2. User's Staff ID
      1. Field is read-only, disabled from edits (mimics Windows login field)

Users List - Removed Status Column

Users 'Status' Column has been removed from the grid/list. 

1. Status has been added as a tag next to the staff members name
   1. Suspended = Suspended but not necessarily Inactive (use of suspend toggle required)
   2. Inactive = Inactive
   3. Null or No tag = Active
2. Name column can be filtered as desired